When will my order ship?
Our products usually ship within 3-5 BUSINESS days (business days do NOT include weekends or holidays)! Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.
I placed an order but never received a email confirmation
If you do not receive an email from Benaat within a few hours of placing your order please check your Spam folder, alternatively the email address on file might be spelled incorrectly. If you still need assistance, please contact our Customer Care team by clicking HERE.
Do you accept Returns?
We accept returns, the item must be unworn, unwashed and in its original packaging within 30 days of the delivery date. Defective items must be reported within 2 days of receipt. If not reported, we will not issue credit. If you believe you have received an incorrect item, please contact us within 24 hours of receiving your package. ALL SALE AND CLEARANCE ITEMS ARE FINAL SALE. WE DO NOT PROVIDE EXCHANGES OR REFUNDS FOR SALE AND CLEARANCE ITEMS. Please contact us at firstname.lastname@example.org for any returns.
Shipping for Returns?
Shipping for returns is paid for by the customer unless a defective or incorrect item was received.
What are your Shipping Rates?
|Standard Shipping||$ 6.99||3-5 Business Days|
|Free Domestic Shipping||Free for Orders over $50||3-5 Business Days|
|Free International Shipping||Free for Orders over $150||5-10 Business Days|
|Standard International Shipping||$ 15.00||5-10 Business Days|